Shipping policy

SHIPPING POLICY

All orders are processed within 1–3 business days.

Once your order has been processed, you will receive a confirmation email with tracking information.

SHIPPING TIMES

Estimated delivery times vary based on location:

- United States: 5–10 business days  

- International: 7–15 business days  

Please note that shipping times are estimates and may vary due to carrier delays or customs processing.

SHIPPING COSTS

Shipping costs are calculated at checkout unless otherwise stated.

FREE SHIPPING (if applicable)

We may offer free shipping promotions from time to time. These will be clearly displayed on the site when active.

ORDER TRACKING

Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking updates to appear.

DELAYS

While we strive to deliver your order on time, delays may occur due to factors outside our control, including:

- Weather conditions  

- Carrier issues  

- Customs clearance (for international orders)  

INCORRECT SHIPPING INFORMATION

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect addresses provided by the customer.

If you notice an error, contact us immediately at:

teamsixteen8@gmail.com

LOST OR STOLEN PACKAGES

We are not responsible for lost or stolen packages marked as delivered.

If this occurs, please get in touch with the shipping carrier directly.

For assistance, you may also reach out to:

teamsixteen8@gmail.com